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Zendesk Signals by Usercall

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Free· Analytics· Updated 2w ago

About Zendesk Signals by Usercall

Launched February 12, 2026

Support teams read tickets one by one. Product teams find out about issues weeks later. Zendesk Signals analyzes tickets daily and detects: • Workaround language • Feature confusion • Escalation spikes When something trends above baseline, your team gets a Slack alert — with real customer quotes attached. No dashboards. No manual tagging. Just signal when it matters.