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Tiledesk

NEW
Free (open-source)· Customer Support· Updated 1w ago

About Tiledesk

Tiledesk is a free, open-source customer support platform combining live chat, chatbots, and help desk with AI automation. Self-host for complete data control or use the cloud version for instant deployment.

Screenshot

Tiledesk Screenshot

Use Cases

Chat, chatbots, and help desk with AI automation
Answer customer questions 24/7
Route support tickets automatically
Assist agents with AI-suggested replies

Pros & Cons

Pros

Completely free to use
Fast real-time processing
Open-source and self-hostable

Cons

Learning curve for advanced features
Support response times can vary
Outputs benefit from human review
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Tool Details

Pricing Free (open-source)
Category Customer Support
Added Mar 6, 2026
Updated 1w ago Verified
Best For Support teams managing high ticket volumes
Founded 2016
Platforms Web
Free Trial No
Public API No

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